Ambassador Services
Client Benefits Package
This is a sample of our Client Benefits Package which we send out to all of our
new clients so they are aware of the many benefits that is included with our service. We try to send out new packages
every year as new benefits are made available, however, it's a good idea to check it out every now and then so you
are informed of all the benefits you're currently entitled to.
Benefit #1: Every Other Cleaning 50% OFF
This is a huge benefit that's recently been made available
to clients who normally clean once a year.
After being in business since 1980 and listening to your concerns and comments, I've learned some important things.
I've learned that you're very proud of your home and want to keep it looking beautiful all the time, with minimal
effort on your part. You also want to maintain a healthy indoor environment. You want the very best in customer service and
attention to detail. And you don't want to worry about your carpet.
By taking your needs, wants and concerns into consideration, I've made it really cost effective
for you to maintain your carpets in the best possible way. When you clean and protect your carpet at least 500 square feet,
you get a 6 month cleaning for 50% OFF!
That's it, there's nothing more to it. No teeny tiny print, no other requirements
and no lengthy contract.
Benefit #2: 100 Square Feet Cleaned Free Every Year With Your Regularly Scheduled Maintenance
If you own warranted carpet that requires yearly cleaning, you'll
find this benefit especially valuable.
This
new benefit has just been added specifically for clients who clean once a year. You're now entitled to receive 100 feet
of free cleaning each year. This added benefit will be available to you in addition to any current specials being advertised
in the monthly newsletter. To claim this benefit, simply have us perform services during your anniversary month each year.
As you know, the carpet manufacturers
require yearly cleaning in order to keep the warranty in effect. In addition, the EPA also recommends cleaning at least once
a year in order to maintain a healthy indoor living environment.
Benefit #3: Carpet Warranty And Claim Assistance
This
benefit will be extremely valuable to those of you who own warranted carpet. As you know, the carpet manufacturer requires
you keep all receipts for proof of regularly scheduled yearly maintenance. If you ever have to file a warranty claim, you'll
be required to provide these documents to the manufacturer.
In the past, some of our clients were unable to find all of their documentation, and therefore couldn't
complete their warranty claim. This will no longer be a concern for you.
Ambassador Services now keeps a detailed client file for you, we have all of your information on
record in the office. If for any reason you need assistance with a warranty claim, we'll be able to help you get all of
your documents in order. Simply call the office at (650)593-6192 and we'll be able to provide you with copies of any documentation
you need.
Benefit #4: Free Reminder Service
At Ambassador Services, we realize that you have a busy schedule and don't
want to be concerned about when it's time to get your carpet cleaned. In an effort to make your life easier, we'll
send you a reminder each year when you're due for your regularly scheduled maintenance. As mentioned in benefit #2, your
reminder will include a bonus offer of 100 square feet cleaned free.
Benefit #5: Free Specialty Spotter
With Each Cleaning Service
Each time we provide services you'll get a new bottle of carpet
spotter from the technician. Many over the counter spotters sold in the grocery store will do damage by leaving residue in
your carpet. Our specialty spotter will not leave any residues and is safe for children and pets. This product will allow
you to clean up those little spills in between professional cleanings and keep your home looking great all the time.
If you invest in either our Platinum or Gold Packages, we will
provide you Free Specialty Spotter for life! This means that any time you run out, just call us, and we send you another one
right away.
Benefit #6: 10% Referral Rewards
Ambassador Services is the only company in San Mateo County who
offers this benefit to its clients. Because we don't do much advertising, we rely on the referrals of our happy clients.
Each time you send us a referral, we
give you a Referral Certificate good for 10% of the value of that job. If the client you tell about us has us provide $300.00
worth of cleaning services, which is our job average, we give you a certificate good for $30.00. The great thing about these
Referral Certificates is that they're good for services or cash, whichever you prefer. You can use them towards your next
cleaning or you can exchange them for cash. You could even give them to a friend or family member as a gift. There's no
limit to the amount of certificates you can earn. The more referrals you send us, the more money we give you.
You'll
Get Your Carpet Cleaned FREE with Only 10 Referrals
As you can see, you'll earn Referral Certificates very easily, and very quickly. If you tell one person
about Ambassador Services each month, you'll never pay to get your carpets cleaned again. So be sure to tell all your
family, friends, neighbors, and co-workers about the only carpet cleaning company in the area who offers iron-clad, risk free,
100% money-back guarantee on all their services.
Benefit #7: Free Subscription to The Healthy Home News
Our
clients have really come to value the monthly newsletter. We've made a lot of changes to it recently in an effort to better
serve you. Every edition of The Healthy Home News is filled with valuable information that you can use, coupon offers,
contests, prize giveaways, and other special events we're sponsoring. This publication allows us to stay in touch with
you and keep you apprised of information that is important to you.
Benefit #8: Free Spot Removal Help And Access To Complete
Spotting Guide
We know how frustrating it can be for you when those little accidents happen and
leave an unsightly stain in the carpet. The most important thing to remember is not to panic. Use our specialty spotter according
to the directions on the label. If you're unsuccessful in removing the stain, you then have two options.
Call the office at (650)593-6192. We'll tell you what steps to take, and walk
you through the stain removal process.
Benefit #9: Ethical Services Rolodex
This benefit is one that you'll really come to appreciate. It's taken
several years of concentrated effort in order to offer this benefit to you. As you know, it's extremely difficult to find
quality service providers these days. It seems that too many business owners have let customer service fall by the wayside.
Because we at Ambassador Services want
to help make your life easier, we've compiled a list of quality and professional home-related service providers. We didn't
simply pick these businesses out of a hat. Every single one of these companies subscribes to the same theory as Ambassador
Services, which is 100% Complete Customer Satisfaction. Every single one of these companies have been referred to us by other
clients who've used their services, or we've used their services ourselves, and can whole-heartedly recommend them.
Now you wont have to go searching the
yellow pages, not knowing who to choose, wondering if you'll be taken advantage of or receive poor workmanship. You'll
find a copy of our Ethical Services Rolodex enclosed.
In addition, if you know of a company that provides outstanding customer service, and offers quality workmanship, please
call the office and let us know about them. We'll get in touch with the company and discuss adding them to our rolodex
file.
Welcome
to the Ambassador Services Family. If you have any questions or comments about your Client Benefit Package, be sure to call
the office at (650) 593-6192 and one of our representatives would be happy to help you. Thank you for being one
of our valued clients.